Semper Vigilans
Always Vigilant

Frequently Asked Questions
Last updated on Sunday, July 06, 2008

Having trouble with this website?  Read through these FAQ's first  Then please report any problems that you are unable to resolve.  CLICK HERE TO REPORT TROUBLE!  If you don't, we will never be able to address the problem.  Don't worry about hurting our feelings!  Please help us make this a great site.  As a general rule, if you are having trouble, so is someone else.

FAQ INDEX
THESE ARE SHORT CUTS TO THE FREQUENTLY ASKED QUESTIONS.
CLICK ON THE LINKS BELOW TO GO DIRECTLY TO THE FAQ.

1. You say there has been an update but I don't see the changes.

2. I tried to use the form on the webpage to send an email, but had trouble.  Am I doing something wrong?

3. I tried out the search engine, but I get some results that do not relate to our MCAP website.  Why is that?

4. I'm having trouble navigating (getting around) this website.

5. I'm having trouble viewing the pdf files.  It looks like part is missing.  BTW, what the heck does PDF stand for anyway?

6. When I click on an email link on the website it doesn't open my email program.

7. When I download a PDF file, like the clothing order form, it comes up in a screwy size, like real small, or overflowing the screen.

8. When I click on a link in the website nothing happens (or at least I don't get what I expect)

9. I can't get back to the CAP site after clicking on a link.

------------------------------------------------------------------------------------------------

1. You say there has been an update but I don't see the changes.  <top of page>
   Answer:  Your browser (there are many) may be set to look on your hard drive before searching the web for the web page you have requested.  In that case you will get the older version.  Because there are so many browsers I can't solve all the problems here.  Many times, if you right click on the old page and click "refresh" the problem will be solved.
   This dates back to the time when dial up connections were common.  Remember that?...You'd click on a website and have time to get a beer or take a shower before it loaded?  The clever programmers decided to fix it so the browser would save every website it visited to your hard drive.  When you wanted to go back to that page the browser would just load the saved page.  Well, that can be a pain in the ass today and cause you to receive out of date information.
   For internet explorer users, go to (tools...internet options...general...browsing history...settings) and check "automatically" or "every time I visit a page"
   For gawds sake, make sure "never" is never checked!  If you are still having trouble, go back and check "every time I visit a page", although this makes things a bit slow for you dial-up-folks!
   If none of this works,  Please contact me and I'll try to help.  
    

2. I tried to use the form on the webpage to send an email, but had trouble.  Am I doing something wrong?  <top of page>
   Answer: Please send email directly to the webmaster at MarcoMan357@aol.com, and explain your problem.
    

3. I tried out the search engine, but I get some results that do not relate to our MCAP website.  Why is that?   <top of page>
   Answer  For some not well understood reason this simple search engine seems to have the uncanny ability to find anything that ever was on the site, even if it was deleted long ago.  As a result you may find that some of the search results lead you to dead links.  We are working to resolve this.
    

4. I'm having trouble navigating (getting around) this website.  <top of page>
   Answer:  Follow these steps (you might want to print this page)
   -click on http://marcoislandcap.org/
   -look through the choices to the left of the page (the site index), and click on one
   -your choice will show on the same page.
   -select something else from the menu at the left.
   -if you go to the "links" page, which takes you outside of this website to other websites, you will see your choice opened in a new browser window.  When you are finished, close this browser (click the little "X' in the upper right hand corner) to go back to the browser that is connected to the MCAP website.
   .....still having trouble?  Contact me.
    

5. I'm having trouble viewing the pdf files.  It looks like part is missing.  ByTheWay, what the heck does PDF stand for anyway?  <top of page>
   Answer 1: See picture below.  Follow steps 1-4
   Answer 2:  Invented by Adobe Systems and perfected over 15 years, Adobe Portable Document Format (PDF) lets you capture and view robust information—from any application, on any computer system—and share it with anyone around the world. Individuals, businesses, and government agencies everywhere trust and rely on Adobe® PDF to communicate their ideas and vision.
   Files in pdf form are typically read only, unless you are an advanced Adobe user.  The beauty of this format is that the file may be viewed and saved by anyone who has the free adobe reader, regardless of what program created the files.  Click here to download the latest free Adobe reader Download Adobe Reader.   Imagine that you are a computer Wizz and you always have the latest software.  You've just created a great document in the latest MS-Word version and you send it to your friends (who are not computer wizzes, but just ordinary people, like me).  Well, none of them will be able to open it, and they'll think you are a jerk...definitely not good, eh?  So, save it as a pdf and then send it.  If they can't read it you can smugly tell them that they are just behind the times and that everyone knows about PDF's!   See also FAQ #7
   Printing tip: You must use the Adobe print button shown below.  Do not use your bowsers print function.
   
   
    

6. When I click on an email link on the website it doesn't open my email program.  <top of page>
   Answer: You need to tell your browser which email program you are using.  For Internet Explorer go to "tools/internet options" & select the programs tab.  In the email drop down box select your favorite email program.  Click apply and OK.   See picture below.

   
    

7. When I download a PDF file it comes up in a screwy size, like real small, or overflowing the screen.  <top of page>
   Answer:  Adobe 7.0  reader remembers the screen size setting when you close it.  If you were set to 50% the last time you viewed a pdf, then the next one will open at the same size.  The screen size is easy to change.  Use the drop down box to resize the screen.  See picture of tool bar below.  Note: prints will always be full sized, regardless of the screen size setting.  See also FAQ #5
   
    

8. When I click on a link in the website nothing happens (or at least I don't get what I expect)    <top of page>
   Most websites (including this one) use "pop-ups".  What are they?  It's simple.  Unless told otherwise, your browser moves from page to page as you click links.  If you want to go back, click your "back" button in the upper left hand corner.  Just like flipping pages in a book!  A "pop-up", however, opens a new browser (a copy of your browser program, independent of the previous one)...like a new book.  The  tip off is that the "back" button is usually grayed out and won't work...This is a new program, looking at it's first website (like the first page in a new book)...there is nothing to go back to!

   These are used everywhere on the web.  Most folks don't have a problem...but if you have an aggressive pop-up blocker, different things will happen.  Worst case is that nothing will happen when you click a link for a pop-up.  Best case is you will get a message like "this website is calling for a pop-up...click here to allow it".

   Pop-up blockers, while good in theory, may cause your browser to be non-functional at times, and you to be denied useful information...think about that!  There is no free lunch.

   Here's an illustrative example.
   Suppose you go to your bank site and there's a question like
   "Please enter the account numbers of everything you own here________" 
   After that is a "click here for more info" link.  The Pop-up-friendly folks will click on the message, and then "don't ever do this" pops-up.  Whoa! 
   The web paranoid folks, the pop-up unfriendly, they get nothing when they click on the link and merrily go ahead and enter their data and have their identity stolen...bummer

   ....a silly example?  perhaps, but think about it.  Ask yourself, why are you looking at this page now?
    

9. I clicked on a link in the CAP site and now I can't get back.  The return arrow in my browser is grayed out and won't work.<top of page>
   This is not an unusual complaint.  Let me explain.

   Caution:  The first part of this discussion applies to Microsoft Internet Explorer and AOL users.  If you are using Mozilla Firefox you must read all way to the end of this FAQ.  If you are not using either, you are, sadly, on your own, and need not read any of this.

   Unless told otherwise, your browser moves from page to page as you click links.  If you want to go back, click your "back" button in the upper left hand corner (see picture).  The view in the browser will back up page by page, in the reverse order you have viewed them.  Just like flipping pages in a book! 

   Some links open a new browser (a copy of your browser program, independent of the previous one)...just like you are starting to read a new book.  The  tip-off is that the "back" button is usually grayed out and won't work...This is a new program, looking at it's first website (like the first page in a new book)...there is nothing to go back to!  There's also nothing to go forward to, since you have yet to look at the second page at this point.  When you are finished exploring this new website, you need to close this browser so that you can see the other browser that is under the one you are looking at.  Do that by clicking the little X in the upper right hand corner (see picture).
   That seems dumb, why doesn't everything just open in the same browser? Here's why!  Imagine you are looking around the MCAP site and you click a link that takes you out of our site to the FLORIDA WING CAP  site.  Cool.  You start looking around there, clicking on page after page.  Eventually you are done and want to return to the MCAP site.  But wait!  The BACK button has been saving up all the pages you have visited.  It might take 20 or 30 clicks to get back to the page in the MCAP site that started all this...wow, what a bummer.  But since the FLORIDA WING CAP site is in a new browser all you have to do is close this browser to return to the MCAP site...one click, no matter how many pages you visited in the FLORIDA WING CAP site!  It's all about efficient navigation.

   To make matters more complicated, there are many browsers (a dozen or more).  The good news is that Microsoft's Internet Explorer has (90+)% of the market share.  If you using IE OR AOL, the above applies to you and you can stop reading now.

   If you are using the next most popular Browser, Mozzila Firefox version 5.0 or later, instead of a new browser opening up, Firefox adds a new tab to the same screen.  A new tab behaves just like a new and independent browser.  You can just click on a different tab anytime you want to change "browsers".  Or you can close one or more tabs as desired, or open new ones for that matter.  IE 7.0 and above also has tabs, but they behave differently.  See Firefox illustration below:

   

   In the picture above Firefox has opened 2 tabs.  Tab 2 is active, and is what you are currently looking at.  To close only this tab, click the red X, (see arrow above)  or just click on Tab 1 to go back to the the CAP site.  DO NOT click on the X in the upper right had corner!  This will close all of Firefox and you will have to start all over!!!  (and you will be pissed at me, the poor webmaster!)

   The rest of you after market browser users are getting what you paid for (very little!), and should consider getting a real browser.

   <top of page>

   Visitors